01
Store order returns
Eligible store orders may be reviewed for return or exchange if the product is unused, in original condition, and reported within the stated return window shown at purchase or in customer support messages.
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🔄 Returns & Refunds
This page explains how returns and refunds are handled for store orders and partner products.
02
Refund timing
Approved refunds are normally issued to the original payment method after inspection or confirmation. Bank or processor timelines may affect when funds appear in the customer account.
03
Non-returnable items
Personalized, final-sale, digital, hygiene-sensitive, damaged-by-customer, or opened restricted products may not qualify for return unless required by applicable consumer protection rules.
04
Affiliate product returns
Affiliate purchases are completed with third-party sellers. Returns, warranties, exchanges, and refunds for those purchases are handled by the seller according to their policies.
Customer Care
Need Assistance with Our Store Policies?
Our support team is available to assist you with order inquiries, privacy requests, and merchant partnership details.